Rates and Conditions

 
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Rates and Conditions

The perfect gift. Time!

What's New!

Offload your tasks to someone else, Southland Concierge. Let us do your errands and you do what you like to do.

 

BOOK HERE FOR GOOGLE CHECK-OUT OR HERE FOR PAYPAL

 

à la Carte Services

 

$  32.00 per hour

 

Our à la carte service allows for time to be booked without a large minimum of hours.

You have the option to use our services à la carte or sign up for one of our monthly membership service packages below.

 

 

Silver Package 5 hours per month

 

$  152.00 representing 5 % discount from à la carte prices

 

A Personal Assistant will be at your disposal for 5 hours per month to take care of your to do list.

 

 

Gold Package 10 hours per month

 

$  288.00 representing 10 % discount from à la carte prices

 

A Personal Assistant will be at your disposal for 10 hours per month to take care of your to do list.

 

 

Platinum 15 hours per month

 

$  408.00 representing 15 % discount from à la carte prices

 

A Personal Assistant will be at your disposal for 15 hours per month to take care of your to do list.

 

Customized packages can be tailored to suit your needs.

 

We give you the choice of a Google Check-Out or PayPal.

 

 

Service Terms and Conditions

 

Payments

All monthly membership packages require payment in full before services are rendered. à la carte services are due for payment upon completion. A major credit card might be required as a security deposit upon request for services.

 

Unused hours of monthly packages

All hours for monthly packages should be used within 30 days. Hours not used within 30 days will be rolled over one time to the following month. Thereafter unused hours will not be rolled over or refunded.

 

Reimbursable expenses

Vendor charges, merchandise, products, services or any other expense incurred on your behalf are not included in the hourly rates/membership packages and will be billed separately. A major credit card might be required to secure larger expenses.

 

Time calculation policy

All services have a one hour minimum. Thereafter time is billed in 15 minutes increments until the task is completed. The time calculation will always include 15 minutes travel time to cover the Personal Assistants travel time from home/office to the location of the requested task. Traffic jams, waiting time while completing a task counts toward the time.

 

Mileage policy

All errand rates include the first 15 miles from the beginning of a task. Travel over 15 miles will be charged at the rate of

$ 0.45 per mile.

 

Business hours

Emergency services with less than 24 hours advance notice or services outside normal business hours of 8 am to 6 pm or public holidays might be subject to an additional fee.

 

Access to clients property/business

If Southland Concierge cannot gain access to the clients residence/business/requested task, the client will be charged to full cost of the service.